TERMS AND CONDITIONS

This website is owned and operated by Raquel Blazquez. These Terms set forth the terms and conditions under which you may use the website and services offered. By accessing or using the website, you approve that you have read, understood, and agree to be bound by these Terms.

 

SHIPPING

Purchases are shipped from the United Kingdom. Parcels will be shipped within a few days and you will receive them at home in 5 to 10 days (UK), 5 to 15 days (Europe) and 10 to 20 days for other destinations. In certain circumstances the time could be longer, allow up to 1 month. Unfortunately I am unable to provide an exact delivery date, as it depends on customs as well as the postal service in each country.

 

RETURNS AND REFUNDS

Hopefully, this won't be needed, but if you change your mind or you don't love your purchase, please notify me within 3 days upon the reception of the package.

You will be responsible for the cost of shipping. The full price minus the initial shipping cost will be refunded.

 

Please note that items to be returned must be unused and in their original condition and packaging.

I cannot be responsible for items damaged or lost during shipping as everything will be packed carefully. If this does happen, please contact me.

 

DAMAGES and LOSES

Please note that items to be returned must be unused and in their original condition and packaging.

I cannot be responsible for items damaged or lost during shipping as everything will be packed carefully. If this does happen, please contact me.

 

COPYRIGHT

The Service and all materials therein or transferred thereby, including, without limitation, images, text, logos, copyrights, photographs, videos,  and all Intellectual Property Rights related thereto, are the exclusive property of Raquel Blazquez. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

 

LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Raquel Blazquez assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

PRIVACY POLICY

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, email address and payment information. Your personal information will be used for the specific reasons stated only.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

We may use software tools to measure and collect non-personal session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. 

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at raquelblazquezart@hotmail.com.

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

 

For any issues contact raquelblazquezart@hotmail.com